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Frequently Asked Questions

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  • What is your return policy?

    Effective Date: July 17, 2024 At FAHFĒ, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer the following return policy: 1. Refund Request You have 14 calendar days from the date you received your item to request a refund. To request a refund: - Log in to your FAHFĒ account and navigate to the refund section. - Provide the reason why you are requesting a refund. #### 2. Refund Process Upon receiving your refund request, we will process a refund for 50% of the purchase price to your original method of payment. #### 3. Exchanges We do not offer exchanges under this return policy. If you wish to receive a different product, you must place a new order. #### 4. Questions If you have any questions about our return policy, please contact us at: FAHFĒ Customer Service Email: help@fahfe.com By purchasing from FAHFĒ, you agree to this return policy. Thank you for choosing FAHFĒ.

  • How can I track my order?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • How can I track my order?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • What are the ingredients in your products?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • Are your products suitable for sensitive skin?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • How should I store your products?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • Is my payment information secure?

    We offer a 30-day return policy for all unused and unopened products. Please refer to our Returns & Exchanges page for more details.

  • What payment methods do you accept?

    We accept most major credit cards,

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